Shipping and Delivery Policy

Shipping and Delivery Policies

Thank you for visiting the Putian Yuanjing Innovation Culture Media Co., Ltd. online store. To ensure a pleasant shopping experience, we have established the following shipping and delivery policies.

Delivery Area

We offer delivery to most locations within the United States. For international delivery, please contact Customer Service for more information.

Processing Time

All orders are typically processed within 1-3 business days. Please note that weekends and holidays may increase processing time.

Delivery Methods

We partner with multiple delivery companies, including UPS, FedEx, and USPS, to provide you with flexible delivery options.

You can select your preferred delivery method and speed during checkout.

Delivery Time

Standard delivery typically takes 7-14 business days, depending on the destination and selected delivery method.

Please note that we cannot control the actual delivery time of the delivery company due to delays caused by weather, holidays, or other uncontrollable factors.

Order Tracking

Once your order is shipped, we will send you an email with a tracking number. You can check the delivery status in real time on the delivery company's website.

Delivery Issues

Please ensure that the delivery address you provided is accurate. We are not responsible for delivery failures due to incorrect addresses, and additional charges may apply.
If you encounter any issues regarding lost or damaged packages, please contact Customer Service immediately so we can investigate and assist with the resolution.
Contact Information

If you have any questions or require further assistance, please contact our Customer Service team:
Email: service@mail.raymutor.com
Tel: 19292546173
Thank you for choosing Putian Yuanjing Innovation Culture Media Co., Ltd. We look forward to providing you with excellent products and services. If you have any questions or suggestions, please feel free to contact us!